FAQ

Do you do refunds?

Mostly Yes. Contact us from the contact us page and we'll get you taken care of.

What is your refund policy?

If you are not satisfied with your product or our services, you may return goods purchased from us for a refund or an exchange within 14 days upon receipt. However, only unused items which were shipped back in original package will be refund.

Check more details on our refund policy https://luckyleashes.com/policies/refund-policy

Who pays for shipping on items for return?

Shipping on all return for refund items is at the expense of the buyer. 

Why don't I see the same deal on your website that I seen advertised on Facebook?

Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's the way Facebook works.

How do you determine your compare prices?

We get these prices from our wholesalers or from competitor analysis.

Where are you shipping to?

We are shipping to more than 35 countries including the US, Canada, UK, EU and Australia.

What is your estimated delivery time?

Our estimated delivery time is varies, depend on the location. Please expect 14-30 days delivery time.

On free items please expect longer delivery time that can be up to 40 days.

 How do I contact you?

If you have any questions or concerns about your order 
please email us from the Contact Us page.